Mitch Lincoln is a Senior Governance Advisor for USAA in San Antonio, TX where he has worked in several capacities for the past 16 years. Mitch currently serves as Senior Governance Advisor where he is responsible for conducting Governance, Risk and Compliance functions for USAA’s Enterprise Financial Crimes department. His responsibilities include oversight of USAA’s Identity Theft Prevention and Internal Fraud Programs.
Prior to his current role, Mitch was an integral part of USAA’s Fraud and AML Investigations team for over 12 years serving at one time as an Investigator then later in a Manager role. As an Investigator, he was responsible for conducting due diligence investigations related to fraud and AML allegations. As Investigations Manager, Mitch’s responsibilities included oversight of Fraud and AML Investigators, oversight of the Suspicious Activity Reporting program, and primary point of contact for all related audits and exams for the Investigations teams. He has over 15 years banking experience.
Mitch earned a bachelor’s degree in Criminal Justice from University of Texas at San Antonio. He has obtained his Certified Anti-Money Laundering Specialist (CAMS) designation from the Association of Certified Anti-Money Laundering Specialists and is a Certified Fraud Examiner (CFE) as a member of the Association of Certified Fraud Examiners.