This AFC in Practice session will explain how to effectively communicate risk decisions to the stakeholders inside and outside your institution — from explaining the results of risk assessments, to issues identified in the program, to individual client decisions. Our expert panel will share practical tips on what to do before, during, and after what can often be challenging conversations to effectively explain your decisions. The session will include a live Q&A.
Learning Objectives
Identify the myriad of difficult decisions and the resulting conversations that AFC professions frequently encounter
Understand what you can do in advance to make explaining a risk decision go more smoothly
Learn strategies for handling these conversations and potential mistakes to avoid