Claire Shaw

With 27 years of industry expertise, including 20 years in banking and 17 years specializing in fraud and financial crime, Claire is a recognized leader in her field. Her extensive career has spanned pivotal roles across financial crime, fraud, and risk management domains. Claire has spearheaded end-to-end AML functions at two major banking organizations and led fraud operations within two of Australia’s leading banks.

Her experience also encompasses leading teams in major crime investigations, forensic analysis, physical security, executive protection, and Strategy, Risk, and Advisory functions. Claire has a proven track record at the Board level and in regulatory engagement, complemented by a vast domestic and international professional network.

Currently, Claire leads the Fraud & Scams function at the Bank of Queensland (BOQ), playing a critical role in preparing the organization for the recently enacted Scams Prevention Framework Act. Her unique blend of operational expertise and strategic vision positions her as a trusted advisor in navigating emerging challenges in fraud prevention and financial crime.