Masterclass: Conducting Complex Investigations

Florence is the Senior Manager – Anti-Financial Crime Solutions for ACAMS where she is responsible for the development of anti-financial crime solutions for ACAMS enterprise clients.

Florence joined ACAMS in June 2022. She has sound experience in assisting financial institutions in implementing on financial crime controls framework, across the whole financial crime lifecycle including KYC/CDD, customer risk assessment, EDD, screening, transactions monitoring, alert handling, SAR reporting, compliance testing, and AML Audit. She is highly regarded for her ability to maintain a balance between business needs and provide relevant AFC solutions.

Prior to joining ACAMS, Florence was in various global and regional positions in top-tier financial institutions, including Citibank and Barclays. She has also held a senior management position in Ernst & Young in APAC leading Anti-Financial Crime related engagements.

Swapnil Agrawal is an accomplished Senior Executive with 23 years of Banking and Financial Services experience specializing in Financial Crimes for Correspondent Banking and Retail. Swapnil is currently heading the Risk consultancy arm for MARKS Ventures with projects focused on preventing Financial Crimes related to Cannabis industry, providing technology innovation in Fin Crime platforms and consulting to Banks impacted with MRA and C&D. Swapnil is a prominent speaker at various FinCrime and Regtech events. Swapnil lives in New Jersey and enjoys his downtime researching about Aliens and reading science fiction books.

Responsable Conformité – WESTERN UNION Dan Benisty est titulaire d’un diplôme franco-américain de Management Financier d’école de commerce. Il débute son parcours professionnel au sein des activités de marché d’une banque française puis se spécialise dans le management du risque financier et réglementaire pour un cabinet d’audit et de conseil. Puis, il occupe des fonctions de directeur de la conformité et du contrôle interne au sein de banques internationales. En 2008, il rejoint le groupe Western Union en tant que responsable conformité. 

Jason Frantz, MBA, CRCM, CAMS, CFE has a diverse work experience in the field of financial crimes compliance and risk management. Jason is currently serving as the Vice President of Fraud Risk Management at Wright-Patt Credit Union, a position they have held since June 2023. Prior to this, Jason worked as the Director of Financial Crimes Advisory at AML RightSource from July 2021 to June 2023. Jason also held the position of Vice President of Enterprise Financial Crimes Compliance at U.S. Bank from April 2019 to July 2021. Before that, Jason was the Director of Financial Intelligence Unit (FIU)/KYC at Discover Financial Services from November 2014 to February 2019. Jason began their career at JPMorgan Chase & Co. as an AML/KYC Operations Manager and worked there from January 2006 to October 2014.

Jason Frantz holds a B.A. degree in Criminology from The Ohio State University, which they obtained from 1999 to 2002. Jason furthered their education by pursuing an MBA in Business Administration from Capital University, graduating between 2010 and 2012. In terms of additional certifications, they obtained the Certified Regulatory Compliance Manager (CRCM) designation from the American Bankers Association in February 2019. Jason Frantz also holds the Certified Financial Examiner (CFE) certification obtained from the Association of Certified Fraud Examiners (ACFE) in April 2023. Furthermore, they have listed a certification as a Certified Anti-Money Laundering Specialist (CAMLS) from ACAMS without specific details regarding when or where they obtained it.