Shilpa Arora joined ACAMS in January 2020 as Anti-Money Laundering Director for Europe, Middle East and Africa. Shilpa is accountable for ACAMS regional conferences, curriculum development, product expertise and thought leadership. Shilpa works closely with senior policy makers, regulators and industry practitioners to increase transparency and information sharing. She participates in sector, national and international think tanks. Shilpa manages multilingual faculty of leading subject matter experts and instructors to work with ACAMS on curriculum development, instruction, event programming and task forces. She represents ACAMS by speaking at select major industry events and conferences in the region.

Shilpa is an industry expert in financial crime prevention in the financial services sector. She has a strong understanding of risk frameworks and control environments. She is highly regarded for her ability to deliver large scale culture change and transformation in technology and financial crime prevention.

Previously Shilpa was the Head of Financial Crime Prevention for the Retail and Business Bank in Santander UK. She was accountable for all areas of financial crime prevention including KYC/ CDD, customer screening, payment screening, transaction monitoring, customer risk assessment and assurance. She led the bank through the implementation of AML/ CTF and ABC policies, advisory on high risk onboarding, training and communication and risk assessments. She also held leadership roles in Barclays in financial crime prevention, governance and controls and led large transformation programmes.