Ella Miller is currently VP of AML Operations/Head of US AML Operations for Barclays Bank of Delaware. She is responsible for US AML Investigation, Real Time Screening, Sanctions and PEP Screening. She is responsible for strengthening the Control Environment as well as working with Internal Compliance, Audit and Regulators. She is responsible for implementing new efficient processes to improve the processing of alerts. Ella reports results to senior management and action plans for improvements.
Ella also worked as VP Control manager for JP Morgan Chase where she worked on action plans for issue resolution. She monitored KRI for reporting in control committee reporting, ensuring there is a path to green for any items which breached thresholds.
Previously, Ella was senior vice president and AML manager with HSBC Bank in Delaware. Her role was focused on managing multiple teams responsible for investigations, SAR filings, and reporting on SAR related metrics about trends and performance enhancement to more senior management. Ella also worked with other managers to develop and implement the policies and procedures to focus the investigations on the statutory requirements of identifying suspicious activity rather than mere defensive filings.
In her past, Ella held many roles in the banking industry including retail credit cards, merchant funding, and accounting. Ella graduated from the University of Delaware with a bachelor of science in accounting with a minor in business administration, and had attained her CAMS certification in 2015.