Your chat history is saved in the specific events where the chats took place. To access your chat history from multiple events, you will need to log into each event separately. To access your chat history, click on the “History” icon, which is located on the black navigation bar at the top of the event page. The history page will show you the total number of chats you participated in during the live events. By clicking on a chat you will be able to see an overview of your encounter. You will review your ratings for the representative, their profile and booth overview. You can choose to add a note about the conversation you had. You can also view your chat summary and transcript by clicking on the “Transcript” tab, which is located after you select the “History” icon.
Answer
Priority
999
Category