Banking Highly Complex and Diversified MSBs

  • When: June 6, 2018
  • Time: 12:00 PM – 2:00 PM ET
  • Level: All

Risks associated with highly complex and diversified money service businesses (MSBs) include an ever-changing customer base that engages in one-time transactions, cash transactions where the source of funds is unknown, and ever-changing product offerings, agents and business locations. Despite the risks, these complex MSBs can be successfully banked by employing specific mitigating factors and risk-based practices. Our panel of bankers and MSB operators will provide insight into the complicated but surmountable risks associated with highly complex and diversified MSBs.

Learning Objectives

  • Assessing risks of various complex and diversified MSBs such as money transmitters, check cashers, and issuers and redeemers of traveler’s checks
  • Designing a risk control framework for complex MSBs including internal controls, review of the MSB’s controls, monitoring and reporting
  • Auditing highly complex and diversified MSBs to ensure business models and AML policies meet risk tolerance standards
  • Utilizing new tools and solutions developed specifically for complex MSBs and other cash intensive businesses

Who Should Attend

  • Compliance Officers
  • Risk Managers
  • Industry Consultants
  • Onboarding Managers


  • Global
  • North America
  • Bank
  • MSB


ACAMS Members Non-Members
$245 $445
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William Voorhees
  • William J. Voorhees, CAMS

  • Senior Vice President | BSA/AML Financial Intelligence Unit Manager
  • BB&T


Mr. Voorhees is the manager of the Financial Intelligence Unit at BB&T Bank in Raleigh, NC. Within the FIU at BB&T, Will manages AML Operations, Investigations, EDD/KYC and Global Sanctions. Prior to this role, Will Was the Head of BSA/AML at Silicon Valley Bank in Santa Clara, CA.

Over the past few years, Will has become an expert in payments and digital currencies, including Bitcoin, and has spoken on the topic to numerous professional groups and government agencies all over the world.

Will is a former police officer and holds a Master’s degree in Forensic Accounting. He is a Certified Fraud Examiner and Certified Anti-Money Laundering Specialist and is a founding co-chair of the Northern California and Greater Phoenix chapters for ACAMS.


Heather Allen
  • Heather Allen, CAMS

  • First Vice President, BSA Officer
  • Peoples Bank NC

Scott Butler
  • Scott Butler, CAMs-FCI

  • Chief Compliance Officer
  • Linden Lab