Ms. Hsu has over 27 years’ experience in the banking industry and joined ACAMS as a subject-matter expert since 2016, with the primary responsibility of developing and executing a strategy in AML / CFT training and knowledge-sharing with a focus in the Mandarin Chinese language. Her 20 years within group, she has worked and charge not only front line but also operation and risk department. Previously, she was in charge of security and investigation service for Citi Taiwan. Her previous experience includes 5 years being responsible for providing Financial Crime and Operational Risk Management solutions for a leading Consulting firm with a particular expertise in AML and Operational Risk Management. Her expertise is focused on financial crime management and investigation. Various roles included progressing from being a front-line operator, sales to senior manager of a headquartered-operation center with further progression into a risk manager role. Some accomplishments included: building up Anti-Money Laundering, Anti-Fraud Management for tier one banks in China; designing and implementing ORM tools and systems for an entire bank; and leading a team to develop the banking operation management capability for one of the largest banks in China.