Jacqueline is a partner at Blake, Cassels & Graydon LLP and co-lead of Blakes Financial Services Regulatory Group.

Her practice focuses on all aspects of regulatory compliance in the retail financial services and payments industry at both the federal and provincial levels. She provides advice to regulated financial institutions and non-bank institutions, pay day loan companies, money services businesses, foreign exchange dealers, mobile payments service providers, digital currency exchanges and others.

Jacqueline has extensive experience providing advice in respect of the Proceeds of Crime (Money Laundering) and Terrorist Financing Act and in respect of Canadian sanctions legislation.  In this regard, she provides advice on the provisions of this legislation and its application and interpretation, prepares and assists clients in audits of their anti-money laundering and sanctions programs and assists in preparing industry-specific risk-based risk assessments.  Jacqueline also assists clients in making submissions on notices of violation issued by FINTRAC. 

Jacqueline also has particular expertise in the payment and card industry and provides advice to those involved in all aspects of these industries, including credit card, stored value card and virtual card issuers, issuers and exchangers of digital currency, e-wallet providers, payment solution providers, program managers, payment processors, payment acquirers, payment networks and others involved in payment systems generally. She also provides a wide range of advice on regulatory issues with respect to the development of new payment products and distribution networks and on regulatory compliance with respect to payment systems legislation and consumer protection legislation.

Jacqueline assists financial institutions in their dealings with the Financial Consumer Agency of Canada and assists regulated entities in their dealings with the Financial Transactions and Reports Analysis Centre of Canada. She also acts for businesses and institutions in providing advice on compliance with the rules and by-laws of the Canadian Payments Association and codes of conduct of the Canadian Bankers Association.

Jacqueline has been inducted into the Canadian Payments Hall of Fame and is regularly ranked in national and international lists as a recommended Financial Services Regulatory lawyer.