Countering Financial Exploitation of Seniors and Other Vulnerable Populations

  • When: May 27, 2020
  • Time: 12PM – 2PM ET
  • Level: All

It’s a heartbreaking but eye-opening statistic: Seniors who are financially exploited suffer an average loss of $34,200, says the Consumer Financial Protection Bureau. Sadly, the thieves aren’t just professional fraudsters, but often victims’ own family members. It’s a growing problem — senior exploitation suspicious activity reports (SARs) rose four-fold from 2013-2017 — that anti-financial crime (AFC) programs can help prevent. This webinar’s experts will detail emerging fraud typologies against the elderly and vulnerable populations such as adults with developmental disabilities, outlining red flags to watch for, and methods to investigate and resolve them.

Learning Objectives

  • Creating client awareness programs of schemes such as romance scams and fake Social Security calls that target the elderly and vulnerable populations
  • Training front-line staff on elder abuse red flags such as aberrant credit card use and cash-out mortgage activity for no apparent purpose
  • Establishing relationships with law enforcement, government agencies and NGOs to stay current on exploitation trends and keep risk models robust

Who Should Attend

  • Compliance Personnel
  • Relationship Managers
  • FIU Members
  • Law Enforcement


  • Global
  • North America
  • Banking
  • Securities
  • Insurance


ACAMS Members Non-Members
$245 $445
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Elizabeth Slim
  • Elizabeth Slim, CAMS

  • The Volkov Law Group LLC


Elizabeth Slim is the Senior Consultant for The Volkov Law Group, LLC with a banking background that consists of over 35 years of banking experience, specializing in bank operations, compliance, risk management and regulatory training at various community to mid-size financial institutions. Liz was Bank Secrecy Officer for 15 years and CAMS certified since 2004. Liz founded and is the co-chair of the ACAMS Southern California Chapter, and a member of the ACAMS Education Task Force and CAMS Advanced Audit Certification program. She was the ACAMS recipient of the 2013 Al Gillum Volunteer of the Year Award and has been a guest presenter at several national conferences on various topics related to anti-money laundering and fraud.


Terri Lutrell
  • Terri Luttrell, CAMS-Audit

  • Compliance & Engagement Director
  • Abrigo


Terri Luttrell is a seasoned AML professional with over 20 years in the banking industry, working both in medium and large community banks. She started her banking career in commercial lending, moving to deposit operations and the compliance/fraud arenas where she was Director and AML/ OFAC Officer. Terri is currently Compliance & Engagement Director with Abrigo and is CAMS-Audit certified.

Rachel Portnoy
  • Rachel Portnoy, LMSW, CHW

  • Community Engagement Specialist
  • Adult Protective Services


Rachel Portnoy is a Licensed Master Social Worker and has been the Community Liaison for Adult Protective Services (APS) since 2005. In this position Rachel works with the community to build awareness of elder abuse, neglect, and exploitation through education and collaborations with other community organizations, state leadership, and stakeholders.

Patty Rodriguez
  • Patty Rodriguez

  • Enterprise Risk Manager
  • Northgate Markets


Patty has been working for Northgate Markets for over 19 years holding various positions, from cashier, Loss Prevention, Collections and currently in the Enterprise Risk Department as the Compliance Manager. Patty also has a Law Enforcement background with over 14 years’ experience working for the Los Angeles County Sheriff’s Department as a Reserve Deputy Sheriff. As the Compliance Manager, Patty is responsible for transaction monitoring, employee trainings, audits, reporting’s and the day to day compliance functions. She is also currently the Events Director for the Southern California ACAMS Chapter.