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Attendee information

    Policies and Special Services

    Health + Safety Guidance

    ACAMS is offering in-person attendance at the Annual Australasia AFC Conference 2023 in Sydney, Australia in compliance with local government orders permitting such gatherings. Currently, the Hilton Sydney safety protocols, Australian Government Department of Health, and the New South Wales (NSW) COVID-19 Public Health Order guidelines do not require hotel guests and conference attendees to wear masks. However, all attendees and staff are still expected to fully comply with applicable safety precautions, such as staying home if exhibiting signs of illness. Masks are optional for anyone choosing to wear one and sanitization stations will be available throughout the meeting space.


    If hospitalization rates rise, NSW could re-instate capacity limits, which could impact the number of attendees permitted at the ACAMS Australasia Conference 2023.  If this were to occur, you would be notified as to the status of your registration. If capacity restrictions require ACAMS to reduce the number of attendees at the ACAMS Australasia Conference 2023, and you are unable to attend the conference in person, you will be provided alternatives, such as the ability to transfer your pass to the next in-person event or virtual event. Refunds will not be available.


    To view the Hilton Sydney Clean Policy, please visit their website.

    To view the rules for travellers arriving in New South Wales visit their website.


    Australasia Refund Policy

    ACAMS Australasia Conference 2023 passes are non-refundable. Pass holders may request a pass transfer to another person, colleague or client up until June 9, 2023.

    Covid-19 Policy: At the discretion of ACAMS, pass holders will receive a refund of a conference pass if the pass holder is unable to attend the in-person event, at any time, in Sydney because the pass holder has been diagnosed with Covid-19 or if government-issued travel restrictions are in place during the event dates. If a pass holder is unable to attend because of the Covid-19 illness, ACAMS reserves the right to request proof of a positive diagnosis. If a pass holder has been potentially exposed to someone who is positive for COVID-19, a pass transfer to a future in-person event can be made.

    Government-issued travel restrictions include:

    • The country/state that you live in closes its borders to travel
    • The country/state you live in issues advice not to travel to Sydney, Australia
    • The country/state you live in has imposed an unavoidable quarantine on return from travel
    • There is an unavoidable quarantine on arrival in Sydney, Australia
    • There is a further lockdown phase in the country/state you live in that prevents you from leaving your home except for essential requirements

    In the event New South Wales announces a return to Covid-19 restrictions, ACAMS will abide by local government and Australian Government Department of Health. Due to new limited seating your conference pass may be subject to change to the next in-person event. Seats will be allocated based on time of purchase.


    If the state of New South Wales’s governing body imposes a new restriction that prohibits ACAMS from holding an in-person event you will be able to transfer your pass to the next in-person event. Refunds will not be available.


    Fees and Payment Policy

    Standard fee for attending the Conference is outlined in the pricing section. This registration fee includes access to presentation materials (PDF only).


    You will be invoiced for the Conference and CAMS Exam Preparation Seminar (if applicable) fees within one week of registering online and payment is due within 30 days of receipt of invoice. If registering within 30 days of the Conference, payment is due immediately upon receipt of invoice.


    If registering with an early bird discount rate, or any special rates, payment must be submitted by the discount expiration date.


    Public Sector Pricing

    ACAMS is proud to be a community of private and public sectors industry professionals. In order to facilitate wider participation in our events, we offer special rates for public sector delegates.


    Representatives of the following types of organization are eligible for these preferential rates:


    • Government and public organization (at federal, regional and local levels) including central banks, state regulators, FIUs, law enforcement and military

    • International bodies e.g. Europol, European Commission, the Financial Action Task Force and MONEYVA

    • NGOs and Arm’s Length Bodies

    • Publicly funded academic institutions - both academic staff and students

    • Think tanks

    • 3rd Sector, not-for-profit, registered charities  


    Public Sector attendees are eligible for a reduced price at a flat rate.


    If attendees register at the public sector rate and are not eligible for preferential rates,we will invoice the difference.


    Special Services

    Please email if you require specific aid or services during the Conference.


    Substitution and Cancellation

    Cancellations received up to April 20, 2023 will receive a full refund minus a US$250 administration fee. Cancellations received from April 21, 2023 to May 18, 2023 will be issued a credit voucher to be used towards next year’s Conference. Cancellations received on or after 31 days before will not be refunded.


    Substitutions of registered attendees must be submitted in writing to by 12:00 PM (HKT) June 16, 2023. Please note that if the transfer is made from an ACAMS member to a non-ACAMS member, you will be charged the difference in cost. If you neither attend the Conference nor designate a substitute prior to the event, you are still responsible for the full registration fee. Requests submitted after the eligible time-frame will not be considered.


    If for any reason ACAMS cancels or reschedules the Conference, we do not accept responsibility for airfare, hotel or other costs incurred by registrants.


    Certificate of Participation

    The certificate of participation will be sent to participants’ email address within two weeks after the conference.


    ACAMS Credits

    This event qualifies for 12 ACAMS Credits, which will be applied to your profile within 48-hours after the completion of the event.


    Session Materials

    Conference materials can be accessed here as they become available. Please note, if you'd like to download the materials via the mobile app, add the sessions to your app calendar before doing so. Alternatively, all material can be found in the 'Resources' tab within the app.


    You may view or download them for printing, as printed copies will not be provided onsite.



    Dress Code

    Business attire is suitable for all conference sessions and receptions. For the pre-conference training day, business casual is appropriate. Conference Center room temperatures can be on the cooler side, so we recommend dressing with this in mind.

    Dietary Requirements

    If you have any special dietary requirements, please email at least 30 days before the start of the event. Our team will do their best to accommodate these requests, however requests received less than 30 days before the conference cannot be guaranteed.

    Name Badges

    You will be asked to present photo ID before being issued with a conference badge onsite. It is very important to wear your badge during the conference as entrance to all sessions, the exhibition hall, and networking receptions is by badge only. There is a US$50 replacement charge for lost badges, payable at the registration desk. Conference badges are not transferable and must not be shared.


    Your registration and attendance at this conference constitutes an agreement by the registrant to ACAMS’ use and distribution (both now and in the future) of the registrant or attendee’s image or voice in photographs, videos, electronic reproduction and audio reproduction.

    Event Venue

    Located in downtown Sydney’s central business district, Hilton Sydney offers contemporary accommodations close to the city’s most iconic attractions. Explore world-famous destinations like the Queen Victoria Building and Sydney Tower Eye, or opt to experience the array of dining at the hotel. Dine at Luke Mangan’s chef hatted restaurant, glass brasserie and end the night with a nightcap at Marble Bar, the hotel’s 129-year-old, heritage-listed bar, with all of its original marble and stained-glass character.