Producing Stellar SAR Narratives That Strengthen Internal Oversight and Meet Regulatory and Law Enforcement Expectations

  • When: October 2, 2019
  • Time: 12PM – 2PM ET
  • Level: All

Creating a useful narrative is often the most intimidating task of the entire suspicious activity report (SAR) process—even for seasoned anti-financial crime professionals. Reviewing investigative findings, creating a narrative outline and revising the narrative for accuracy are a few of the vital steps to composing, editing and completing useful SAR narratives. Join our panel of experts as they swap practical tips and share insights that will enhance your SAR narratives, whether you are new to the SAR-writing process or a compliance veteran looking to hone your skills.

Learning Objectives

  • Assembling supporting data and investigative evidence to produce a comprehensive narrative that answers who, what, where, when and why
  • Creating a narrative outline that includes an introductory, background and transaction paragraph, and conclusion
  • Editing the final draft of the narrative to ensure factual accuracy, delete irrelevant or repetitive information, and determine whether your filing meets regulatory expectations
  • Detailing best practices for writing narratives, including incorporating keywords, summarizing totals and correctly characterizing suspicious activities

Who Should Attend

  • Compliance Personnel
  • FIU/Investigative Specialists
  • Risk Management Officers
  • Legal Advisors


  • Global
  • North America
  • Banking Securities
  • MSBs
  • Casinos


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  • Jennifer B. Morrison, CAMS-Audit

  • VP, Senior Risk Manager
  • Corporate One Federal Credit Union


Maura Liconte
  • Maura Liconte, CAMS

  • Director, Deputy Head of Financial Crimes Investigations
  • Deutsche Bank


Maura Liconte is currently the Deputy Head of Financial Crimes Operations (“FCO”), Directorfor Deutsche Bank. As the Deputy Head of FCO, Maura isresponsible for conductingtheday to day oversight ofthe followingteams located inbothJacksonville, Florida and New Yorklocations: Financial CrimesInvestigationsUnit, Investigations, Suspicious Activity Reporting, Control Effectivenessand Management Information. The teams are responsible forconductingthe monitoring/surveillance, as well as the investigations and identification ofsuspicious activity for the bank, the filing of the Suspicious Activity Reports as per the Bank Secrecy Act regulations and also workingwith local law enforcement (i.e. FBI, Department of Justice andFinCEN). Prior to joining Deutsche Bank, Maura also workedatand held positions atthe following institutions: Standard Chartered Bank as the Head of Financial Intelligence Operations, Head of Anti-Money Laundering(“AML”)at Lloyd’s Banking Group, Deputy Head of AMLat Royal Bank of Scotland.Maura has over 15years ofAML/BSA experience as well asUS and foreign financial institutional, correspondent banking, FinTech, and broker-dealer experience.

  • Raymond Villanueva

  • Special Agent in Charge
  • Homeland Security Investigations


Ray Villanueva serves as the Special Agent in Charge for Homeland Security Investigations (HSI) Washington, D.C. In this position, he oversees HSI’s field operations and investigative efforts in the District of Columbia and the states of Virginia and West Virginia. His office includes a broad cadre of special agents, intelligence analysts, and professional administrative personnel further assigned to several sub-offices, operational groups and task forces to include two HSI led Border Enforcement Security Task Forces. Mr. Villanueva is responsible for leading investigations into transnational crimes and threats, specifically disrupting and dismantling terrorist, transnational and other criminal organizations that threaten or seek to exploit the customs and immigration laws of the United States.

Prior to his current assignment, Mr. Villanueva served an Assistant Director for HSI. In his role he oversaw the Office of International Operations where he was responsible for a budget of more than $180 million and the operational oversight of 68 offices in 51 countries and 8 Department of Defense liaison offices with over 400 personnel. Mr. Villanueva has more than 25 years of law enforcement experience.

Mr. Villanueva began his law enforcement career in 1994 as a Police Officer with the Puerto Rico Police Department (PRPD) where he was subsequently promoted to a criminal investigator position assigned to the U.S. Customs Service Task Force, Office of the Special Agent in Charge San Juan. In 2015, due to his constant engagement and support to the mission of the PRPD, Mr. Villanueva was promoted to the rank of Honorific Lieutenant Colonel, the second highest rank within the police department.

Since joining HSI, Mr. Villanueva has served in numerous key positions ranging from group supervisor for the Financial Crimes Group at HSI Buffalo, NY, section chief for the Illicit Finance and Proceeds of Crime Unit in Washington, DC, unit chief for the Trade Transparency Unit in Washington, DC, Assistant Special Agent in Charge for HSI San Juan, Deputy Assistant Director for HSI International Operations and as an Assistant Director for HSI. Mr. Villanueva has been a member of the Senior Executive Service since 2015.

Mr. Villanueva is a member of the International Association of Chief of Police (IACP) where he currently serves as the International Vice President and Chair of the Global Policing Division.

John Waugh
  • John Waugh, CAMS

  • Assistant Special Agent in Charge
  • Department of Veteran’s Affairs