Ben
Dugan
Ben Dugan, CFI, is the Director of ORC and Corporate Investigations at CVS Health. Ben possesses over 30 years retail loss prevention experience ranging from Big Box, Catalog, Pharmacy and Specialty retailers. Ben is certified as an expert in Organized Retail Crime and Diversion by the U.S. Department of Justice and holds additional certifications as a Law Enforcement Instructor, Certified Forensic Interviewer (CFI) and in E-Commerce Investigative Methodologies.
Ben has provided expert testimony in dozens of high-profile criminal cases and testified at the highest levels of State and Federal government to advance ORC legislation across the country. His work on ORC has been featured in several national print publications and he regularly provides expert analysis to national media outlets.
In 2021, Ben was named “The Hall Loss Prevention Leader of the Year” by Loss Prevention Magazine.
Ben is currently the President of the National Coalition of Law Enforcement and Retail.