Numerous financial institutions are embarking on the wholesale transformation of their KYC operations. Fundamental reform of KYC is being pushed by a range of strategic drivers such as the acceleration of digital transformation in response to the pandemic, changing customer expectations around the speed and quality of services they expect, and mounting inefficiencies of the current processes. KYC transformation, like any large-scale change program, is not just about data and technology though these are obviously central to its success. It will also involve changes to policies, processes, and the way that people work. Therefore it is vital that those leading the program consider how best to take people on the transformation journey. Attendees of this event will come away with an understanding of the need for KYC transformation, the factors behind this need for change, potential challenges towards implementation, and best practices to ensure a successful outcome.

Registration Time: 5:00 PM

Panel starts promptly at 6:00 PM

Networking 7:15 PM to 8:30 PM