Margie
Pagdanganan
Margie Pagdanganan is the APAC Head of Citi Private Bank Operations & Technology (CPB O&T). In this role, she leads over 700 Citi employees across locations in Hong Kong, Singapore and India. She provides leadership over the delivery of O&T for CPB across Asia Pacific and partner with the global teams to align priorities.
Prior to her current role, she had responsibility for the Citi Private Bank Asia Pacific Singapore booking center as the Singapore Investment Center Head. In this role, she helped execute business strategies, drive new initiatives and improve business processes for the Citi Private Bank in Singapore and worked in partnership with the relevant groups within the Private Bank to meet regulatory requirements, enhance client experience, increase productivity and enhance controls.
She was the Chief Auditor for ASEAN and Singapore and had assurance responsibility for the various businesses and functional activities in Singapore and oversight for the Heads of Audits in the ASEAN countries. In addition to her ASEAN role, she was acting as the interim Co-Head for Internal Audit in Asia Pacific. She managed audit coverage for the Private Bank, Global Functions and Technology across Asia Pacific for a period of time.
Prior to Citibank, Margie worked with the top external audit firm in the Philippines, SGV & Co (previously Arthur Andersen and now an Ernst & Young affiliate), as a financial and systems auditor handling banking, manufacturing and mining companies. She has been with Citigroup for 29 years and audited various businesses in Asia Pacific including Consumer, Cash, Trade, Treasury, Fiduciary, Securities, Insurance, Finance, Technology and Infrastructure Units. She was also the Collections Product Head in charge of both retail and business collection products in Global Transaction Services (GTS) Citi Philippines.
Margie has been conferred the Institute of Banking & Finance (IBF) 2019 Fellow Award in Wealth Management, which recognizes industry veterans who have demonstrated mastery of a profession and exemplify thought leadership and commitment to industry development. She is also a Private Bank Industry Group member and represents Citi in the various industry initiatives. She is a Women Leading Citi (WLC) alumni and is an active member and adviser in the Women’s Affinity group in Singapore and passionate mentor for several women leaders. She sits on the board of Cititrust Singapore Ltd.
Margie graduated from Saint Louis University Baguio, Philippines with a degree in Accounting (Magna Cum Laude). She completed the Wealth Management Institute Master Class in Wealth Management (IBF Level 2/3) in 2015. She is a Certified Public Accountant (CPA-Philippines), Certified Information Systems Auditor (CISA), Certified Fraud Examiner (CFE) and passed the Certified Anti-Money Laundering Specialist (CAMS) examination. She is married and has 3 children.