Hello, how can we help?

What is ACAMS Enterprise?

ACAMS Enterprise Membership provides to all relevant departments and personnel across your entire institution ACAMS member benefits including access to www.acams.org, which offers an extensive resource center, topical discussion forums and the ability to build an AML profile within the acams.org community; unlimited use of ACAMS MONEYLAUNDERING.COM and the ACAMS Webinar Subscription which allows you to participate in both upcoming and previously recorded web seminars.

How do I take advantage of my Enterprise Membership benefits?

You will receive a welcome email with log-in credentials to access acams.org, MONEYLAUNDERING.COM and the Webinar Subscription. If you have not received the e-mail or have difficulties logging in, please contact enterprise@acams.org. Please note, changing your password in one system does not currently update your password in the other systems, and so we strongly recommend not changing your login credentials for your ease of access.

Do you have any demonstrations available on how to use my ACAMS Enterprise Membership?

For an online demonstration, contact enterprise@acams.org or your Account Manager, to schedule a demonstration call.

I lost my login credentials or my Enterprise Membership. How do I retrieve them?

By default, your username for all of your Enterprise resources is your company e-mail address. If you have forgotten your password, please contact ACAMS Enterprise at enterprise@acams.org.

Why is my ACAMS private/public membership appears as cancelled/inactivated?

Since you are part of your employer’s enterprise group, you are entitled to have their enterprise membership. Your account can only have one active membership at a time; therefore, to avoid any enterprise access interruptions your ACAMS private/public membership was canceled/inactivated.

My chapter membership is due to renew, but when I try to renew it on the ACAMS online store, it is asking me to renew my membership. How do I just renew my chapter membership since I cannot renew my Enterprise Membership?

Please contact us for assistance.

I am receiving a lot of communications from ACAMS. Can I select the type of information I would like to receive?

Yes, however, we highly recommend against opting out of email as an Enterprise Member, because you are already opted out of typical marketing emails as an Enterprise member. You do want to stay opted in, so that you receive import Enterprise emails, especially your login credentials and certifications for attendance to webinars as well as other webinar related emails.

You may visit https://connect.acams.org/user-preferences, the e-mail preference center, to choose the content you wish to receive from ACAMS. Once there, select your preferences and then click “Update My Preferences”.

May I control the type of content I receive through ACAMS moneylaundering.com?

Yes, as part of the MONEYLAUNDERING.COM subscription, you may select content you are interested in and receive alerts either in real time, or once daily. To set your MONEYLAUNDERING.COM email alerts, go to https://www.moneylaundering.com/email-alerts/, or visit WWW.MONEYLAUNDERING.COM, click on "Settings", and then the "Email Alerts" tab.

Your subscription also includes four weekly e-newsletters:

Weekly Wrap-up Newsletter/ sent every Monday

Sanctions Wrap-up Newsletter/ sent every Tuesday

CFT Wrap-up Newsletter/ sent every Wednesday

Fraud Wrap-up Newsletter/ sent every Thursday

 

To select which newsletters you wish to receive, visit this page: https://www.moneylaundering.com/email-alerts/

What other types of communications can I expect to receive with my ACAMS Enterprise Membership?

The Enterprise Membership Package includes a great deal of content that you can access in many ways. You will receive the following e-communications:

• Regular content alerts from moneylaundering.com on important financial crime developments
• The ACAMS Connection bi-weekly e-newsletter
• Weekly news wrap-ups from moneylaundering.com on Fraud, CFT and Sanctions

What type of training do I get with my ACAMS Enterprise Membership?

As an ACAMS Enterprise member, you have full access to the ACAMS Webinar Subscription, https://acams.secure.force.com/store/WebinarSubscription, which allows you to register for all upcoming live webinars and live chats, plus all previously recorded web seminars on cutting-edge, practical topics.

How do I access the web seminars?

Instructions for accessing free web seminars can be found here.

I am having trouble viewing the web seminars

Make sure you disabled popup blockers and have Flash 6.0 or higher on your computer. You can download the latest version from https://get.adobe.com/flashplayer/otherversions.

How do I keep track of my credits?

You can view the number of credits you have earned in online training through your internal LMS. Any live events (conferences, live webinars, and seminars) will be visible in your ACAMS profile accessed on acams.org. To access your educational credits on acams.org, login and navigate to “your educational credits”.

How long does it take to receive my educational credits after completing the webinar?

It will take approximately 14 business days from the date it was completed. Please contact enterprise@acams.org or if you have not received after 2 weeks from date of completion.

What discounts are available to me to attend ACAMS live seminars and conferences?

ACAMS Enterprise members receive special rates on live seminars, international conferences and the CAMS certification. Contact your ACAMS Enterprise Account Manager to learn more.