ACAMS Cancellation & Refund Policies

ACAMS Membership
ACAMS does not grant refunds for ACAMS membership.

CAMS Certification
ACAMS does not grant refunds for CAMS certification packages.

CAMS Examination Cancellation/Postponement:
Failure to show up at the CAMS examination forfeits your Certification Package fee. If you need to reschedule your examination date or time, you must do so at least 72 hours prior to your scheduled examination date. Any exam cancellations or rescheduling anywhere within 72 hours will incur a $100 fee which must be paid directly to ACAMS.

ACAMS Conferences

Please note: Attendance at ACAMS Conferences cannot be guaranteed until full payment has been received.

Cancellations:
Cancellations received up to two months before the conference will receive a full refund minus a $250 administration fee. Cancelations received up to 1 month before the conference will be issued a credit voucher to be used towards next year's conference. Cancelations received after the 1 month dead line will not be refunded.

Substitutions:
Substitutions of registered attendees may be made at any time prior to the beginning of the event. Substitutions must be requested in writing, by fax, email or mail. Please note that if the transfer is made from an ACAMS member to a non-ACAMS member, you will be charged the difference in cost.

No Shows:
If the registrant does not attend the conference and does not designate a substitute attendee prior to the event, the registrant will be responsible for the full registration fee.

Live Seminars

Cancellations:
If you are unable to attend a live seminar, cancellations must be made in writing, by email, letter or fax, five (5) business days prior to the live seminar in order to receive a full refund. Later cancellations will be charged in full or issued a credit toward future programs.

Substitutions:
Substitutions of registered attendees may be made at any time prior to the beginning of the event. Substitutions must be requested in writing, by fax, email or mail. Please note that if the transfer is made from an ACAMS member to a non-ACAMS member, you will be charged the difference in cost.

No Shows:
If the registrant does not attend the seminar and does not designate a substitute attendee prior to the event, the registrant will be responsible for the full registration fee.

ACAMS Cancellations / Rescheduling:
In the event that ACAMS should cancel a seminar, all paid registrants of that seminar will receive a full refund. ACAMS reserves the right to cancel or reschedule a seminar at any time. Registrants will have the opportunity to attend the rescheduled seminar or a new seminar, or request a full refund.

Web Seminars

Cancellations:
If you are unable to attend a web seminar, cancellations must be made in writing, by email, letter or fax, three (3) business days prior to the web seminar in order to receive a full refund. Later cancellations will be charged in full or issued a credit toward future programs.

Substitutions:
Substitutions may be made at any time prior to the beginning of the event. Substitutions must be requested in writing, by fax, email or mail. Please note that if the transfer is made from an ACAMS member to a non-ACAMS member, you will be charged the difference in cost.

No Shows:
If the registrant does not log on to the web seminar and does not designate a substitute attendee prior to the event, the registrant will be responsible for the full registration fee.

ACAMS Cancellations / Rescheduling:
In the event that ACAMS should cancel a web or live seminar, all paid registrants of that seminar will receive a full refund. ACAMS reserves the right to cancel or reschedule a web seminar or live semianr at any time. Registrants will have the opportunity to attend the rescheduled web seminar or a new web seminar, or request a full refund.
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